Frequently asked questions
The questions we get most, answered plainly.
90 days freeNo credit cardMigration included
FAQs
Frequently asked questions
Is Chartside HIPAA compliant?
Yes. BAA with every practice, encryption in transit and at rest, HITRUST-certified infrastructure.
How long does migration take?
Most practices go live in under 30 days. Migration is guided and included.
Is there a contract term?
Month to month by default. Annual billing saves 15%.
Do you offer managed billing?
Yes, at 4% of collections, with no software fee on top.
What support is included?
Phone, chat and email during business hours, plus a named implementation specialist.